Data SLA Nightmares & Lessons Learned

Databand 2021

Posted by Vinoo Ganesh on Wednesday, August 11, 2021

Databricks Sr. Staff Developer Advocate, Denny Lee, Citadel Head of Business Engineering, Vinoo Ganesh, and Co-Founder & CEO, Josh Benamram, discuss the complexities and business necessity of setting clear data service-level agreements (SLAs). They share their experiences around the importance of contractual expectations and why data delivery success criteria are prone to disguise failures as success in spite of our best intentions. Denny, Vinoo, and Josh challenge businesses of all industries to see themselves as data companies by driving home a costly reality – what do businesses have to lose when their data is wrong? A lot more than they’d like to believe.